RETURNS & EXCHANGES

PLEASE DOWNLOAD OUR RETURNS FORM HERE

We want you to love your Yogi Peace Club purchase. If something isn't quite right, we're here to help.

14-DAY RETURN WINDOW

FULL-PRICE ITEMS

Refund, exchange or store credit within 14 days of delivery for change of mind. Items must be unused, in their original condition, with tags attached.

SALE & DISCOUNTED ITEMS

Exchange or store credit within 14 days of delivery for change of mind, unless marked as Final Sale.

ALL SALE YOGA MATS ARE FINAL SALE. No returns, refunds or exchanges for change of mind.

Other Final Sale items cannot be returned or exchanged for change of mind.

Your rights under Australian Consumer Law still apply to all purchases.

AFTERPAY ORDERS

Store credit or exchange only for eligible change-of-mind returns. Refunds remain available where required under Australian Consumer Law.

HOW TO RETURN

1. Download and complete the RETURNS FORM.

2. Pack your item(s) with the completed form.

3. Send to:

Yogi Peace Club Returns
Unit 1/18-21 Castles Drive
Torquay VIC 3228
Australia

RETURN SHIPPING

Customers cover return postage for change of mind. We cover reasonable return postage costs for faulty or incorrect items where required under Australian Consumer Law.

YOGA MAT CARE & CONSUMER GUARANTEE

Our yoga mats are made using natural rubber and carefully selected surface materials. Like your favourite pair of running shoes, your mat will naturally show signs of wear with regular use.

Skin oils, perspiration, frequency of practice, climate and care can all influence how your mat looks and wears over time. Natural changes in appearance do not necessarily indicate a manufacturing defect.

All Yogi Peace Club yoga mats come with a 3-month manufacturer's warranty covering manufacturing defects, excluding normal wear and tear.

We stand behind the quality of our products. All purchases are also protected by Australian Consumer Law, including guarantees of acceptable quality and reasonable durability, which may apply beyond the 3-month warranty period.

READ MORE: Yoga Mat Care & Consumer Guarantee

QUESTIONS OR FAULTY ITEM?

Email us at returns@yogipeaceclub.com with your order details and photos where possible. We're here to help.

SHIPPING + PACKAGING

AUSTRALIA

Free same-day shipping for orders over $100.

• Standard Shipping: $10 for orders under $100 via Australia Post e-Parcel (tracked).
• Delivery Time: 2–6 business days (6–8 days for regional areas).
• Express Post: $15 for clothing, $20 for yoga mats. Delivery 1–3 business days (3–5 days for regional areas).

Delivery times are estimates provided by Australia Post. Yogi Peace Club is not responsible for delays once parcels have been dispatched.

INTERNATIONAL SHIPPING

New Zealand

• Free Express Shipping on orders over $250
• $15 AUD EMS Shipping on orders under $250 (4–8 days)

United States

• $40 USD EXPRESS Shipping (6–10 days) with EMS Post Tracking number provided
• We pay ALL DUTIES AND TAXES for you.

Canada - customer required to pay duty and taxes

• $30 CAD – Yoga Clothing (DHL Express)
• $40 CAD – Yoga Mats (DHL Express)

European Union - customer required to pay duty and taxes

• €25 – Yoga Clothing EMS Post Tracking number provided
• €40 – Yoga Mats EMS Post Tracking number provided

Japan - customer required to pay duty and taxes

• ¥3,000 – Yoga Clothing EMS Post Tracking number provided
• ¥4,000 – Yoga Mats EMS Post Tracking number provided

United Kingdom

• £25 – Yoga Clothing EMS Post Tracking number provided
• £40 – Yoga Mats EMS Post Tracking number provided

If your country is not listed, please contact us at info@yogipeaceclub.com.

DUTIES + TAXES (INTERNATIONAL ORDERS)

Some International customers are responsible for any import duties, taxes, or customs fees charged by their country.

• If duties or taxes are refused, the parcel will be returned to us.
• A refund will be issued minus return shipping costs.
• The full purchase value must be declared on all international shipments for customs.

We recommend checking with your local customs office for details on import fees before placing an order.

INTERNATIONAL DELIVERY METHODS

EMS (Australia Post Express)
• Tracked international delivery via Australia Post
• Estimated delivery: 4–8 business days

Delivery timeframes are estimates only. Yogi Peace Club is not responsible for courier delays. We are unable to ship to APO, FPO, or DPO (military) addresses.

PACKAGING + DISPATCH

• Compostable packaging
• Recycled paper stationery
• Hand-packed from Bells Beach, Victoria

Orders are packed Monday–Friday, 9am–2pm (AEST).
Dispatch occurs within 1–3 business days of placing your order.

Once your order ships, you will receive a tracking confirmation email.

DELIVERY INFORMATION

• A signature is required on delivery.
• If you request delivery without a signature, Yogi Peace Club is not responsible for lost or damaged parcels.
• For delivery issues, please contact your local postal service first before reaching out to us.

MATERIALS NEEDED

• Water in a spray bottle.
• Clean, soft cloth or sponge.
• Towel for drying.

CLEANING PROCESS

1. Remove Loose Dirt
2. Lightly Spray the Mat with water
3. Scrub Gently with soft cloth or sponge
4. Wipe down with towel
5. Dry Your Mat in shade 
6. Roll with artwork on outside
7. Store away in cupboard away from sunlight

TIPS

• Clean mat regularly, especially if used frequently.
• Avoid harsh chemicals or abrasive cleaning materials.
• Do not use detergents or essential oils on the Deluxe Yoga Mat.
• Always Roll up after use with artwork on outside.
• Do not leave in hot cars
• Do not store in sunlit areas

Regular cleaning keeps your mat sanitary, maintains grip, and extends its lifespan for a more enjoyable and safe practice.

Thank you for choosing Yogi Peace Club. If you have a question before placing your order, our friendly team is here to help. Please email info@yogipeaceclub.com.

HOW LONG DOES ORDER PROCESSING TAKE?

We love getting your yoga goodies to you as quickly as possible. We aim to dispatch orders the same business day, with most orders processed within 24 hours.

View our Shipping Policy here.

WHERE DOES YOGI PEACE CLUB SHIP FROM?

All orders are packed with care by our team on the Surf Coast, Victoria, Australia.

Local pickup is also available by arrangement from our store. Please email info@yogipeaceclub.com to organise a collection.

WHAT IF I CHANGE MY MIND?

We want you to love your Yogi Peace Club purchase. We accept eligible returns and exchanges within the timeframes outlined in our Returns & Exchanges Policy.

Please note that conditions differ for sale items, Afterpay purchases and other promotional purchases. Additional shipping fees may also apply.

View our Returns & Exchanges Policy here.

WHAT PAYMENT OPTIONS DO YOU OFFER?

We accept a range of secure payment options, including Afterpay, Shop Pay, PayPal, Visa, Mastercard, Apple Pay and American Express.

DO YOU OFFER WHOLESALE?

Yes. We offer wholesale opportunities for selected yoga studios, wellness spaces and retailers.

If you're interested in stocking Yogi Peace Club, please email info@yogipeaceclub.com with some information about your business and we'd love to chat.

DO YOU OFFER A YOGA TEACHER PROGRAM?

Yes! Our Yoga Teacher Program is designed to support yoga teachers and our wider yoga community with exclusive offers and benefits.

To apply, please email info@yogipeaceclub.com with your name, studio or teaching details and social media handle.

DO YOU OFFER INTERNATIONAL SHIPPING?

Yes. Yogi Peace Club is based in Australia and ships throughout Australia and to many destinations worldwide.

If your country isn't available at checkout, please contact us at info@yogipeaceclub.com and our team will be happy to help.

WHICH YOGA MAT IS RIGHT FOR ME?

Every practice is different, which is why we offer yoga mats designed for different styles of yoga, levels of cushioning, grip and portability.

Our Yoga Mat Guide makes it easy to compare our mats, features and specifications to find the best mat for your practice.

HOW LONG WILL MY YOGA MAT LAST?

Our yoga mats are designed to support your practice for years when cared for correctly.

As our mats use natural rubber and carefully selected materials, their lifespan will vary depending on frequency of use, storage, sweat, skin pH and care.

Avoid using lotions or oils before practising and keep your mat away from excessive water, heat, harsh chemicals, sharp objects and pet claws. Always store your mat clean and completely dry.

WILL MY YOGA MAT DEVELOP MARKS OVER TIME?

Your yoga mat is made to be practised on, and over time it may naturally develop marks from hands, feet, sweat and the natural oils in your skin.

This is normal and does not affect the performance of your mat. Many marks will soften or fade with regular use and gentle cleaning.

Think of these little signs of practice as part of your mat's journey with you.

DOES MY YOGA MAT COME WITH A WARRANTY?

Yogi Peace Club yoga mats are covered against manufacturing defects for 3 months from the date of purchase. Eligible products will be replaced at Yogi Peace Club's discretion.

The warranty does not cover:

• Deterioration caused by normal wear and tear or misuse

• Damage caused by excessive heat, including leaving your mat in a hot car

• Damage caused by negligence, improper use or alteration

• Damage caused by cleaning sprays, harsh chemicals, essential oils or other oils

• Damage caused by sharp objects or pet claws

HOW DO I CLEAN MY YOGA MAT?

Regular, gentle cleaning helps keep your yoga mat fresh and extends its life.

We recommend following the specific care instructions for your Yogi Peace Club mat, as cleaning requirements can vary between mat surfaces.

Read our Yoga Mat Care Guide here.

Always allow your mat to dry completely before rolling and storing it.