REFUNDS AND EXCHANGES
We want you to love our products. On this page you will find details about how to return or exchange your purchases made online.
RETURNS AND EXCHANGE POLICY AND INSTRUCTIONS
If you change your mind about the products you have purchased from us, we will exchange those products subject to the following conditions :
1. Items must be returned within 7 days after you have received your order, with the original receipt or other proof of purchase
2. You must provide your name and address
3. The returned items must not be used.
4. If your item is faulty you can request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method once we have received the returned item back and confirmed that it meets conditions 1-3 above.
- 5. It was a full priced item not a sale item or discounted (e.g. Sale Days).
Our policy lasts 7 days. If 7 days have gone by since the delivery of your item/s, unfortunately we can’t offer you a refund or exchange.
If you are unhappy with your purchase, you are welcome to return it and receive a store credit or exchange the item. To do this email info@yogipeaceclub to advise of your intent to return your item. Send us an email with your contact details, description of the item being returned, order number and reason for return. We will issue an RA via email. Then you are able to send the item/s.
If you need to exchange an item you must contact us via email within 48 hours of receiving it. To do this email info@yogipeaceclub and advise of your intent to return your item. Please include your contact details, description of the item being returned, order number and reason for return. We will issue an RA via email. Then you are able to send the item/s. Please note items must be sent out to Yogi Peace Club within five (5) business days of the return being lodged.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Only regular priced items may be refunded or exchanged, unfortunately sale items cannot be refunded or exchanged.
Please post items to:
Returns Yogi Peace Club
P.O Box 167 Torquay,
Victoria, Australia 3228