FREQUENTLY ASKED QUESTIONS
Thank you for shopping on the Yogi Peace Club website. If you have any questions regarding products that you would like answered before you purchase please feel free to email firstname.lastname@example.org and we will answer your questions as quickly as possible.
We strive for excellent customer service so if there is anything we can help with, we will do our absolute best to ensure you are happy customers.
How long does order processing take?
Processing is usually completed within 24 hours, and maximum of 48 hours (however during peak periods such as Christmas time this can be slightly longer). Your package will be sent via Australia Post, and should be received within 3-7 business days from time of order. Please view our shipping policy here:
Where does Yogi Peace Club ship from?
Yogi Peace Club is based on the Surf Coast of Victoria Australia, around the corner from Bells Beach and near the famous Great Ocean Road. Those who live near the Surf Coast are welcome to pick up their orders to save delivery time. Please email us to arrange to pick up your order or we can drop it to you.
Does Yogi Peace Club accept returns?
Yes we do accept returns and exchanges if they adhere to our Returns & Exchange Policy. For more information on our returns policy, please view our Returns and Exchanges Policy here.
We do not accept refunds on any sale items or where we have a discount code sale. However you can exchange the item, and are required to cover additional shipping fees.
What payment options do I have?
We accept Paypal, Visa, Mastercard, Shopify Pay, Apple Pay, AMEX and Afterpay.
Does Yogi Peace Club offer Layby?
Unfortunately we do not offer Layby, but we do offer Afterpay at Checkout.
Does Yogi Peace Club Wholesale?
We have limited wholesale opportunities. If your business is interested in purchasing wholesale stock please send an email with to email@example.com
Tell us a little about your business and if possible include your website and your location.
Do you offer a Yoga Teacher Discount?
Yes, we have a VIP Yoga Ambassador Program. If you would like to join our program and receive special deals and early access to new collections and sales you can apply by sending an email with your name, yoga studio details and social handle to firstname.lastname@example.org
Do You Offer International Shipping?
Yogi Peace Club is Australian based. Currently we are able to ship Australia wide. We also offer shipping to New Zealand and America. We are hoping to extend our International shipping to Europe soon.