RETURNS POLICY

We want you to love every Yogi Peace Club piece, so we’ve created a flexible returns policy to ensure your satisfaction.

FULL-PRICED ITEMS

• Eligible for a refund, exchange, or store credit within 14 days of receiving your order.
• Items must be unused, in their original condition, and with all tags attached.
• No returns accepted after 14 days, unless the item is faulty.

SALE & PROMOTION ITEMS

• Items purchased at a discount can be returned for an exchange or store credit within 14 days.
• No refunds on sale or promotion items.
• Final Sale items: No returns or exchanges unless faulty.

AFTERPAY PURCHASES

• Products purchased via Afterpay are NOT eligible for refunds.
• For Afterpay purchases, we offer a store credit or an exchange only.

RETURN INSTRUCTIONS

Please email us at returns@yogipeaceclub.com to request a Returns Form. Once received, print and complete the form, and include it with your returned item(s) when posting them to the address below.

YOGI PEACE CLUB RETURNS
18 Baines Crescent
Torquay
Victoria, 3228
Australia

Return Postage Costs:

• Change of Mind: Customers are responsible for return postage costs.
• Faulty Products or Incorrect Items Sent: Please contact us at returns@yogipeaceclub.com and we will arrange postage and replacement.

WARRANTY INFORMATION

All Yogi Peace Club yoga mats come with a 6-month warranty from the date of purchase, covering manufacturer defects.

What’s Not Covered:
• Misuse or negligence
• Exposure to extreme heat or storage in cars
• Damage caused by cleaning sprays, chemicals, or oils
• Product alterations
• Use on wet surfaces, rocky terrain, grass, or sand

FAULTY ITEMS

If your item is faulty, please contact us at returns@yogipeaceclub.com to arrange a refund or replacement upon receipt of the faulty item.

YOGI PEACE CLUB SHIPPING + PACKAGING

AUSTRALIA SHIPPING RATES
Free same-day shipping for orders over $150.
• Australia Post E-Parcel with tracking.
• $7.95 for orders under $150. 
• Delivery within 2-6 working days from the day of dispatch (6-8 working days for regional areas).
• Express Post: $15 for clothing, $25 for mats. Delivery within 1-3 working days from the day of dispatch (3-5 working days for regional areas).
• Delivery times are estimated by Australia Post. Yogi Peace Club does not guarantee delivery within the estimated time frame and is not responsible for delays or inconveniences caused by late delivery.

INTERNATIONAL SHIPPING RATES

NEW ZEALAND
FREE EXPRESS SHIPPING ~ ORDERS OVER $250
EMS $15 AUD SHIPPING 4-8 DAYS ~ ORDERS UNDER $250
DHL $25 AUD SHIPPING 2-3 DAYS ~ ORDERS UNDER $250

UNITED STATES
FREE EXPRESS SHIPPING ~ ORDERS OVER $250
EMS $15 USD SHIPPING 4-8 DAYS ~ ORDERS UNDER $250
DHL $20 USD SHIPPING 2-3 DAYS ~ ORDERS UNDER $250

CANADA
$30 CAD YOGA CLOTHING ~ DHL EXPRESS SHIPPING
$40 CAD YOGA MATS ~ DHL EXPRESS SHIPPING

EU
€25 YOGA CLOTHING ~ DHL EXPRESS SHIPPING
€40 YOGA MATS ~ DHL EXPRESS SHIPPING

JAPAN
¥3,000 JPY YOGA CLOTHING ~ DHL EXPRESS SHIPPING
¥4,000 JPY YOGA MATS ~ DHL EXPRESS SHIPPING

UNITED KINGDOM
£25 POUNDS YOGA CLOTHING ~ DHL EXPRESS SHIPPING
£40 POUNDS YOGA MAT ~ DHL EXPRESS SHIPPING

DHL Express International Delivery
• Fastest and most reliable service available.
• Delivery time: 2-4 working days with detailed tracking to monitor your parcel's journey.
• Delivery times are estimates provided by DHL.
• Yogi Peace Club does not guarantee delivery times and disclaims any liability for delays.
• We are unable to ship to APO, FPO, or DPO (military addresses).

EMS Express International Delivery
• Via the Australian Postal Service
• Delivery time: 4-8 working days with detailed tracking.
• Delivery times are estimates provided by EMS.
• Yogi Peace Club does not guarantee delivery times and disclaims any liability for delays.
• We are unable to ship to APO, FPO, or DPO (military addresses).

FOR INTERNATIONAL ORDERS:
• All international customers are responsible for covering taxes, duties, or any additional fees related to their shipments. We recommend contacting your customs office for detailed information on import regulations and fees.
• If taxes or duties are refused by the customer, the parcel will be returned to us. In such cases, we will issue a refund minus the return shipping cost.
• Full purchase value will be declared on international shipments, and an invoice will be included for customs as required.
• If you country is not listed we can add your country please email us at info@yogipeaceclub.com

OUR PACKAGING POLICY
• Compostable packaging.
• Recycled paper stationery.
• Hand packed with care from Bells Beach, VIC.
• Orders are packed Monday to Friday, 9 am–2 pm (AEST).
• Dispatch time: Within 1-3 business days after placing your order.
• You will receive a shipping confirmation email with tracking details once your order is dispatched.

ADDITIONAL INFORMATION
• Once your order is dispatched, you will receive an email with tracking details.
• If there are delivery issues, we recommend contacting your local post office first before reaching out to us.
• A signature is required at delivery. If you request a delivery without a signature, Yogi Peace Club is not liable for loss or damage.

Thank you for choosing Yogi Peace Club. For any pre-purchase inquiries, please email info@yogipeaceclub.com for prompt assistance.

HOW LONG DOES ORDER PROCESSING TAKE?

We love to get your yoga goodies to you as soon as possible. We same day ship all orders and they are typically processed within 24 hours. View our Shipping Policy here.

WHERE DOES YOGI PEACE CLUB SHIP FROM?

We pack and send with care from our office on the Surf Coast, Victoria, Australia. Local pickups available by arrangement. Please email us info@yogipeaceclub.com

WHAT IF I CHANGE MY MIND?

Yes, we want you to be 100% happy! We accept returns and exchanges. For full details, please view our Returns and Exchanges Policy here. 

Please note, refunds aren’t available on sale items, Afterpay orders or discount code purchases, but you can exchange them. Additional shipping fees may apply.

WHAT PAYMENT OPTIONS DO YOU HAVE?

We accept Afterpay, Shop Pay, Paypal, Visa, Mastercard, Shopify Pay, Apple Pay, AMEX.

DO YOU OFFER WHOLESALE?

We have wholesale opportunities for stores and studios. If your business is interested in purchasing wholesale stock please send an email with to: info@yogipeaceclub.com

DO YOU OFFER YOGA TEACHERS ENDORSEMENT PROGRAM?

Join our VIP Yoga Ambassador Program for exclusive deals and early access! Simply email us at info@yogipeaceclub.com with your name, studio details and social handle, we’d love to have you.

DO YOU OFFER INTERNATIONAL SHIPPING?

Yogi Peace Club is Australian based. Currently we are able to ship Australia wide and Offer Worldwide shipping. If your country is not listed contact us at info@yogipeaceclub.com. 

WHAT TYPE OF YOGA MAT IS FOR ME?

Find your perfect yoga mat with our Yoga Mat Guide! Easily compare all our mats and explore features, specs, and more to choose the one that’s just right for you.

HOW LONG WILL MY YOGA MAT LAST?

Our natural rubber mats are chemical- and toxin-free, made to last. Lifespan can vary with use, sweat, or skin pH, so we recommend avoiding lotions and oils. Please be mindful of surfaces, especially if bleached, and keep your mat away from water, heat, sharp objects, and pet claws to keep it in great shape.

DOES MY YOGA MAT COME WITH A WARRANTY?

Yogi Peace Club yoga mats are warranted against manufacturer’s defect for 6 months, from date of purchase. Product covered by the Yogi Peace Club warranty will be replaced at Yogi Peace Club discretion. What's not covered:

• Deterioration as a result of misuse.
• Over exposure to extreme heat or yoga mats being left in cars.
• Damage caused by negligence, misuse or alteration of products.
• Damage caused by spraying cleaning sprays, chemicals or oils on the mats.

HOW DO I CLEAN MY YOGA MAT?

Regular cleaning of your yoga mat is important to maintain hygiene and prevent the buildup of sweat and bacteria. Read our Yoga Mat Care Tips here.

MATERIALS NEEDED

• Water in a spray bottle.
• Clean, soft cloth or sponge.
• Towel for drying.

CLEANING PROCESS

1. Remove Loose Dirt
2. Lightly Spray the Mat with water
3. Scrub Gently with soft cloth or sponge
4. Wipe down with towel
5. Dry Your Mat in shade 
6. Roll with artwork on outside
7. Store away in cupboard away from sunlight

TIPS

• Clean mat regularly, especially if used frequently.
• Avoid harsh chemicals or abrasive cleaning materials.
• Do not use detergents or essential oils on the Deluxe Yoga Mat.
• Always Roll up after use with artwork on outside.
• Do not leave in hot cars
• Do not store in sunlit areas

Regular cleaning keeps your mat sanitary, maintains grip, and extends its lifespan for a more enjoyable and safe practice.