Yoga Strap - Oracle Gold

RETURNS POLICY

We want you to love every Yogi Peace Club piece, so we’ve created a flexible returns policy to ensure your satisfaction.

FULL-PRICED ITEMS

• Eligible for a refund, exchange, or store credit within 14 days of receiving your order.
• Items must be unused, in their original condition, and with all tags attached.
• No returns accepted after 14 days, unless the item is faulty.

SALE & PROMOTION ITEMS

• Items purchased at a discount can be returned for an exchange or store credit within 14 days.
• No refunds on sale or promotion items.
• Final Sale items: No returns or exchanges unless faulty.

AFTERPAY PURCHASES

• Products purchased via Afterpay are NOT eligible for refunds.
• For Afterpay purchases, we offer a store credit or an exchange only.

RETURN INSTRUCTIONS

Please email us at returns@yogipeaceclub.com to request a Returns Form. Once received, print and complete the form, and include it with your returned item(s) when posting them to the address below.

YOGI PEACE CLUB RETURNS
18 Baines Crescent
Torquay
Victoria, 3228
Australia

Return Postage Costs:

• Change of Mind: Customers are responsible for return postage costs.
• Faulty Products or Incorrect Items Sent: Please contact us at returns@yogipeaceclub.com and we will arrange postage and replacement.

WARRANTY INFORMATION

All Yogi Peace Club yoga mats come with a 6-month warranty from the date of purchase, covering manufacturer defects.

What’s Not Covered:
• Misuse or negligence
• Exposure to extreme heat or storage in cars
• Damage caused by cleaning sprays, chemicals, or oils
• Product alterations
• Use on wet surfaces, rocky terrain, grass, or sand

FAULTY ITEMS

If your item is faulty, please contact us at returns@yogipeaceclub.com to arrange a refund or replacement upon receipt of the faulty item.

YOGI PEACE CLUB SHIPPING + PACKAGING

AUSTRALIA SHIPPING RATES
Free same-day shipping for orders over $100.
• Australia Post E-Parcel with tracking.
• $6.95 for orders under $100.
• Delivery within 2-6 working days from the day of dispatch (6-8 working days for regional areas).
• Express Post: $15 for clothing, $25 for mats. Delivery within 1-3 working days from the day of dispatch (3-5 working days for regional areas).
• Delivery times are estimated by Australia Post. Yogi Peace Club does not guarantee delivery within the estimated time frame and is not responsible for delays or inconveniences caused by late delivery.

INTERNATIONAL SHIPPING RATES

NEW ZEALAND
FREE DHL EXPRESS SHIPPING ~ ORDERS OVER $250
$15 AUD SHIPPING CLOTHING - EMS SHIPPING 4-8 DAYS
$20 AUD SHIPPING YOGA MAT - EMS SHIPPING 4-8 DAYS
$40 AUD DHL 2 -3 DAY EXPRESS ~ ORDERS UNDER $250

CANADA
$30 CAD YOGA CLOTHING ~ DHL EXPRESS SHIPPING
$40 CAD YOGA MATS ~ DHL EXPRESS SHIPPING

EU
€25 YOGA CLOTHING ~ DHL EXPRESS SHIPPING
€40 YOGA MATS ~ DHL EXPRESS SHIPPING

JAPAN
¥3,000 JPY YOGA CLOTHING ~ DHL EXPRESS SHIPPING
¥4,000 JPY YOGA MATS ~ DHL EXPRESS SHIPPING

UNITED KINGDOM
£25 POUNDS YOGA CLOTHING ~ DHL EXPRESS SHIPPING
£40 POUNDS YOGA MAT ~ DHL EXPRESS SHIPPING

UNITED STATES
$30 USD YOGA CLOTHING ~ DHL EXPRESS SHIPPING
$40 USD YOGA MAT ~ DHL EXPRESS SHIPPING

Express International Delivery
• Fastest and most reliable service available.
• Delivery time: 2-6 working days with detailed tracking to monitor your parcel's journey.
• Delivery times are estimates provided by DHL.
• Yogi Peace Club does not guarantee delivery times and disclaims any liability for delays.
• We are unable to ship to APO, FPO, or DPO (military addresses).

FOR INTERNATIONAL ORDERS:
• All international customers are responsible for covering taxes, duties, or any additional fees related to their shipments. We recommend contacting your customs office for detailed information on import regulations and fees.
• If taxes or duties are refused by the customer, the parcel will be returned to us. In such cases, we will issue a refund minus the return shipping cost.
• Full purchase value will be declared on international shipments, and an invoice will be included for customs as required.
• If you country is not listed we can add your country please email us at info@yogipeaceclub.com

OUR PACKAGING POLICY
• Compostable packaging.
• Recycled paper stationery.
• Hand packed with care from Bells Beach, VIC.
• Orders are packed Monday to Friday, 9 am–2 pm (AEST).
• Dispatch time: Within 1-3 business days after placing your order.
• You will receive a shipping confirmation email with tracking details once your order is dispatched.

ADDITIONAL INFORMATION
• Once your order is dispatched, you will receive an email with tracking details.
• If there are delivery issues, we recommend contacting your local post office first before reaching out to us.
• A signature is required at delivery. If you request a delivery without a signature, Yogi Peace Club is not liable for loss or damage.

MATERIALS NEEDED

• Water in a spray bottle.
• Clean, soft cloth or sponge.
• Towel for drying.

CLEANING PROCESS

1. Remove Loose Dirt
2. Lightly Spray the Mat with water
3. Scrub Gently with soft cloth or sponge
4. Wipe down with towel
5. Dry Your Mat in shade 
6. Roll with artwork on outside
7. Store away in cupboard away from sunlight

TIPS

• Clean mat regularly, especially if used frequently.
• Avoid harsh chemicals or abrasive cleaning materials.
• Do not use detergents or essential oils on the Deluxe Yoga Mat.
• Always Roll up after use with artwork on outside.
• Do not leave in hot cars
• Do not store in sunlit areas

Regular cleaning keeps your mat sanitary, maintains grip, and extends its lifespan for a more enjoyable and safe practice.

Regular cleaning of your yoga mat is important to maintain hygiene and prevent the buildup of sweat and bacteria. Read our Yoga Mat Care Tips here.

HOW LONG DOES ORDER PROCESSING TAKE?

We love to get your yoga goodies to you as soon as possible. Orders are typically processed within 24-48 hours. View our Shipping Policy here.

WHERE DOES YOGI PEACE CLUB SHIP FROM?

We hand ship with care from our Office along the Surf Coast, Victoria, Australia. Local pickups available by arrangement. 

DOES YOGI PEACE CLUB ACCEPT RETURNS?

Yes, we accept returns and exchanges! For full details, please view our Returns and Exchanges Policy here. 

Please note, refunds aren’t available on sale items or discount code purchases, but you can exchange them. Additional shipping fees may apply.

What payment options do I have?

We accept Afterpay, Shop Pay, Paypal, Visa, Mastercard, Shopify Pay, Apple Pay, AMEX and Afterpay.

Does Yogi Peace Club Wholesale?

We have wholesale opportunities for stores and studios. If your business is interested in purchasing wholesale stock please send an email with to: info@yogipeaceclub.com

Do you offer a Yoga Teacher Discount?

Join our VIP Yoga Ambassador Program for exclusive deals and early access! Simply email us at info@yogipeaceclub.com with your name, studio details and social handle—we’d love to have you.

Do You Offer International Shipping?

Yogi Peace Club is Australian based. Currently we are able to ship Australia wide and Offer Worldwide shipping. If your country is not listed contact us at info@yogipeaceclub.com.